Contact Us

Please fill out the form to the right to contact us directly, or give us a call at one of our two storefronts.

Lynden: 360.354.2877

Stanwood: 360.926.8036

Text: 360.926.8036

(360) 926-8036

We are a local family and veteran owned business celebrating 21 years of service in Lynden, Washington and Stanwood, Washington. Our in-house design team, computerized embroidery, screen printing, and engraving enable us to maintain low prices and achieve outstanding results meeting customer timeframes and requirements.

We care and take pride in our work, and do not compromise either quality, integrity, or service. This is why we have had thousands of happy customers over the years. We do hope that you enjoy our Hats Off website but we'd also love to talk to you too and answer any questions that you may have.

Careers

NOW HIRING!

Are you passionate about providing exceptional customer service while showcasing your creative and critical thinking skills? Join the team at Hats Off T-Shirts & Engraving, a leading provider of customized apparel and engraving solutions with locations in Lynden and Stanwood. We are currently seeking a dedicated full-time Customer Service Associate to contribute to our vibrant and innovative workplace.

Position: Customer Service
Location: 408 Front Street, Suite 102, Lynden, WA 98264
Working Hours: 24-30 Hours / Week

Responsibilities:

  • Engage with customers in a friendly and informative manner, providing assistance, answering inquiries, and suggesting personalized solutions.

  • Manage and fulfill customer orders, ensuring accuracy, quality, and timely delivery.

  • Maintain a clean and organized work area and contribute to general shop maintenance.

  • Collaborate with the team to develop innovative product ideas and solutions.

  • Problem-solve and adapt to unique customization requests and challenges.

Desired Traits:

  • Exceptional attention to detail to ensure precise customization and order accuracy.

  • Ability to work independently, demonstrating self-motivation and initiative.

  • Strong critical thinking skills to overcome challenges and find creative solutions.

  • Enjoyment of customer interactions, with outstanding communication skills.

  • Willingness to learn and adapt to new techniques and technologies.

Benefits & Bonus Perks:

  • 30-minute paid lunch break during your shift.

  • Competitive vacation and sick leave policy to support your work-life balance.

  • Comprehensive health insurance options to prioritize your well-being.

  • Paid holidays throughout the year to celebrate and recharge.

  • A week paid from Christmas to New Year's to enjoy the holidays with your family and friends!

  • One (1) week paid vacation after one year.

  • 20% employee discount.

  • The Lynden community is conveniently located in Whatcom County and stress-free travel.

  • Close-knit team with a family-like atmosphere.

  • A collaborate and inclusive work environment that values your contributions.

  • Variety in daily tasks and projects.

  • Delicious treats and gifts on your birthday.

If you're excited to be a part of a dynamic team that values creativity, precision, and customer-centricity, we encourage you to apply! Send your resume and a brief introduction to cheryl.hicks@hatsofflynden.com.

At Hats Off T-Shirts & Engraving, we believe in celebrating individuality and helping our customers bring their visions to life. Join us in creating meaningful connections through customized products. Your attention to detail and passion for outstanding customer service will play a pivotal role in making our customers' experiences memorable.